ServicesLarge market
Tech help membership for older adults
A friendly person who sets up phones, fixes Wi-Fi and spots scams, on call for a flat monthly fee.
Gift buyer Trust-based Low startup cost
Many older adults rely on family for tech help, and family isn't always nearby. A frozen tablet or a scary pop-up can cut someone off from their doctor, bank or grandkids.
This is a monthly membership: unlimited phone and video help, one home visit a month, and a scam-check line. Adult children often pay for it as a gift. Start in one city with retired IT workers or students as helpers.
Offer ladder
1
Lead magnetScam warning signs card (Free)A fridge card listing the most common phone and email scams.
2
FrontendTech tune-up visit ($89)One home visit to set up devices, passwords and video calling.
3
CoreMonthly membership ($49/month)Unlimited help calls, one visit a month and a scam-check line.
Why now?
More everyday services now require an app or an online account, and scams aimed at older adults are a constant worry for families. People want someone they can trust.
Cheapest tests to run first
- Run a free tech help hour at a senior center
- Offer 10 families a first month for $1
- Survey adult children about what they would pay
Risks to watch
- Helpers need background checks
- Seniors may be wary of strangers at first
- Members may cancel once devices are set up